If for any reason you are unhappy with your purchase, return it to us for a full refund of the purchase price. All returns for reasons other than defective, must include the original hang tags.All products are warranted to be free of manufacturer defects for a period of one year. Normal wear and tear is not covered by the warranty. If an item is no longer available for replacement under the warranty, we will do our best to identify a proper and equitable replacement for you.Please provide order/invoice number.
Items must be unused and unwashed, unless return is due to manufacturing defect.
For online orders email your request to info@ottr-inc.com to initiate the return process.
